Occupational Certificate: Office Supervisor

SAQA ID 118740

NQF Level 05

Credits 240

Course Overview

This qualification prepares learners to effectively operate as Office Supervisors, responsible for planning, organizing, leading, and controlling office functions within a business environment.

Exit Level Outcomes

Recruitment Support: Plan, prepare and provide necessary support during recruitment, selection, and disciplinary purposes.
Work Coordination: Organise and coordinate work activities in an office environment.
Mentorship: Coach and mentor others in an office environment.
Communication: Communicate effectively and manage internal stakeholders in an office environment.
Conflict Resolution: Resolve conflicts in an office environment.
Compliance: Identify compliance issues and ensure necessary office compliance.
Financial Controls: Perform basic financial controls and reporting in an office environment.

Key Competencies

Provide planning support for recruitment, selection, and disciplinary processes.
Organize and coordinate work activities across departments.
Coach and mentor administrative staff.
Manage internal communications and resolve conflicts.
Ensure compliance with regulations and company procedures.
Perform financial controls and reporting.

Entry Requirements

Minimum NQF Level 4 qualification.

Articulation Options

Horizontal Articulation: Occupational Certificate: Management Assistant, NQF Level 5.
Vertical Articulation: Diploma: Business Management, NQF Level 6.